Countries:
We accept returns and exchanges for customers within the United States.

Returns:
Yes, we accept returns for both defective and non-defective products.

Exchanges:
Yes, we gladly accept exchanges.

Product Condition:
We accept returns for new and slightly used products, including items that have been opened or have minor signs of use.

Return Window:
Customers have 90 days from the date of purchase to initiate a return.

Return Method:
All returns should be initiated by mail.

Return Label:
Customers are responsible for return shipping costs, including return shipping labels.

Currency:
All refunds and exchanges will be processed in USD.

Restocking Fee:
There are no restocking fees for returns or exchanges.

Refund Processing Time:
Please allow up to 2 business days for the refund to be processed after the returned item is received.

Note:
Please note that the above policies apply under normal circumstances and may be subject to change. If you have any questions or concerns regarding returns or refunds, please contact us at info@icoxishop.com. We are committed to ensuring your satisfaction with our products and services.